Frequently Asked Questions
Other
No, not yet. Our products only recently went up for sale and we don't have enough options to offer a subscription service right now. We are working on developing lots more Fuzzy Stars products so we should have a subscription service soon 😀
We are based in the United Kingdom and our HQ is in Soho, London.
Yes but not right now. We are focussing on developing our Nuno range and will then be creating more 'worlds' for new characters.
Returns
Yes, we have a 30 day money back policy.
Shipping
No, not yet. As a new brand, we have limited stock and are selling exclusively to the UK. We will open up for worldwide sales in the near future.
We ship using Royal Mail Tracked 24. This means if you order before 2pm on a weekday, we will ship out your order the same day and it should be with you by the next working day.